darrenkall’s Links: Twitter
Biography:
Darren Kall is a product consultant collaborating with leaders of technology and technology-enabled companies to improve the customer and user experience of products and services. Before co-founding Kall Consulting, Darren worked at LexisNexis, Microsoft, AT&T Bell Laboratories, and IBM.
Past Talks
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"This Product Sucks!" Better Experiences, Better Business, Better World
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"This Product Sucks!" Better Experiences, Better Business, Better World
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"This Product Sucks!" The Business Impacts of User Experience Breakdowns 4.50
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You Learn More from Talking with Angry Customers: Transforming Customer Anger into Profit
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This Product Sucks! 20-minute version for Midwest UX Conference 4.42