Jason Griffey 4.3
This is one of two keynote addresses that I will be giving for SANDALL:
Proactive Reference The rise of the real-time web, exemplified by micro-blogging services like Twitter, Friendfeed, and more, is a new and growing segment of communication online. Real-time broadcast communications allow for threads of discussion to float from site to site with a speed and ease that haven't been seen before, and present a different expectation when it comes to interaction and response times. Libraries can benefit from this new communication stream, if we are prepared to dip our toes without trying to dam the flow. In this presentation, Jason will talk about why he sees this as one future of reference services, how libraries can take part in the real-time web, and what the near future of these communication streams will become.
Visit Jason's Web site for more information at http://www.jasongriffey.net/