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Kaleem Khan
2.04
Description:
Interaction design and the broader user experience design field have no ethics guidelines. Practitioners take shortcuts due to time and budget pressures, participate in questionable business practices and projects, and act without considered thought. These all have a direct impact on ethical lapses and opens the door to unintentional mistreatment of our clients and peers, participants in research studies, and the people who use our designs. In contrast, other design disciplines (architecture, graphic design, industrial design) and social sciences (anthropology, psychology, sociology) have long-established ethics frameworks. Behavior of professionals and how work product is handled and used are shaped by ethical principles and practices. This ethical imperative aims to protect stakeholders' welfare and govern how practitioners treat them. Issues and scenarios discussed include: Privacy/publicy, locus of control, default choices, and digital, physical, social, and emotional aspects of our practice. This session is recommended for anyone who wishes to address the ethical challenges we face in day-to-day practice, and begin thinking about how to best bring design ethics to our work.
Comments on this Talk
Nancy Frishberg,
12 Feb 02:07 AM
Liked the focus on ethics, choices we make as designers (or other professionals) to engage with particular employers or clients.
He used pausing and silence to great advantage.
jasonmesut,
12 Feb 08:17 AM
This was a real shame as i was really looking forward to some provocative and critical discourse off the back of this, especially after spending time with Kaleem on Wednesday night.
The one thing for sure was that this presentation caused the largest amount of discussion throughout the afternoon and evening. Mostly on the subject of poor delivery of an important message.
The key thing for me was a lack of substance to support such provocation and the design of the slides (was that Prexi that got Kaleem all confused) was really poor.
Asking the audience to read really small type on a conference screen at low contrast when the screens are far away from people made this really frustrating.
Would like to explore this topic more in the future, but not sure that it is something that should be done half-cocked.
Jason
Janet,
12 Feb 05:11 PM
I should not be reading the presentation. Delivery was poor. Should have given specific examples of ethical design decisions.
erin,
12 Feb 05:18 PM
disappointing delivery on an important topic. presenter was condescending and offputting
Heather Beery,
12 Feb 05:27 PM
Speaker was EXTREMELY condescending. Why would he assume none of us have considered these issues.
Kevin Farner,
13 Feb 08:21 PM
Felt this was a difficult topic to cover in 20 minutes and wasn't able to tie his argument together. Along with a very dry delivery, this was not up to what I expect at IXDA.
Beth Meyer,
14 Feb 12:50 PM
The tool he used for his presentation visuals seriously undermined his presentation when he couldn't find the right visual when he needed it. Also, there was very little meat.
bobby jamison,
14 Feb 05:49 PM
This is a great topic and im sure there is much that needs to be heard. Examples of ethics violations didn't quite seem to make sense for our field. Call back to "where is you line?" seemed preachy
Callie Neylan,
14 Feb 07:52 PM
Such a potentially rich topic. Unfortunately, this was a missed opportunity.
The way it was delivered, I also felt personally attacked on a certain level. Like the speaker was the only interaction designer thinking ethically, while the audience was being angrily lectured to, all of us implicated guilty for our assumed lack of ethics.
Additionally, critiques as broad and harsh as this should never be presented without also giving the audience ideas for how to solve the problem. There were no solutions offered during this talk.
willsansbury,
14 Feb 09:21 PM
This presentation was risky as hell, and I think that shows in its reception. On the one hand, it was extremely provocative. I think your intent was to put people initially on edge (the Apple-love criticism was felt as an attack by many, judging from the seat-wiggling it caused), but you ultimately failed to bring the topic around to a place of inspiration. It's fine to make us scowl at you in the beginning (offense often opens us up to see things a different way), but if you want your message to ultimately be heard, you have to make sure that when you end, our scowls have vanished as we sit in wonder of our ability to help shape a better world.
I appreciate the intent, but the execution was rough. I would encourage you NOT to let that lessen your commitment to talking about the issue, though.
Jackson Fox,
15 Feb 04:15 AM
A challenging and provocative topic, but the presentation didn't present a compelling argument, just a moral brow beating. It's important for us to critically examine the moral and ethical implications of the work we do, but telling us we're killing factory workers by buying iPhones doesn't really give us a sense of how we should go about doing so. We're not all going to save the world, many of us are just trying to design cool stuff for small small audiences. How do the non-world-savers start to think about the impact of their work? Does their work have impact? I hope Kaleem keeps thinking about this stuff, but I think the presentation was way off base.
Ambrose Little,
15 Feb 04:40 AM
As someone who thinks of himself as a reflective individual, I wanted to like this one, but there was just too much going against it: apparent condescension, high horsery, and rough delivery (others have noted the specific issues there).
I was glad to hear Bruce Sterling offer a much more balanced and mature view on this issue.
All that said, I appreciate the intent and encourage Kaleem and all of us to continue to be reflective, not just in how/what you design but in how we live our entire lives.
Megan Grocki,
15 Feb 07:45 PM
I admire you, Kaleem, for taking on such a topic and for encouraging us all to think more deeply about what we're creating, for whom and other consequences that may or may not even be related to design.
I'd love to continue the conversation, but most of all I'd like to hear more about good examples of ethical design and/or ideas for the foundation of design ethics.
fmaler,
16 Feb 09:43 AM
Georgette,
17 Feb 07:52 PM
great presentation but not presented with passion.
Carl Seglem,
28 Feb 08:09 PM
I wanted to be invited and led to some insight. I was disappointed.
I found a much more nuanced reflection on tech advocacy and ethics in Wired's recent cover story/essay.
Last Five Ratings
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Carl Seglem
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Livia Labate
3.94
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Jack Moffett
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Carl A
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Georgette

The presentation didn't seem to have a cohesive thread. The stats were interesting, but the presentation needs more practice on working them into a cohesive thread and story. Just turning down a single gig doesn't make someone an ethical designer. I think the topic is a very interesting and important one, but the presentation was extremely dry. Watching the faces in the crowd and their reactions, I wasn't alone.