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Kyle Soucy
4.63
Description:
Recently, there has been a surge in the number of tools that are available to conduct unmoderated (“automated” or “asynchronous”) remote usability testing. This surge is changing the user experience industry and it forces us, whether we want to or not, to take a closer look at what the benefits and drawbacks are of unmoderated testing and whether or not we should incorporate it into our usability toolbox.
In this session we will cover: what you can learn from unmoderated testing, how actionable the data is, how it’s conducted, when it should be conducted, benefits and drawbacks, and an overview of some unmoderated testing tools that are currently available. An excellent hand out will be given out listing all the available tools with descriptions and pricing information — truly a great resource to have at your fingertips!
NOTE: The slides below were also used when I presented this talk at the Boston UPA conference...
Comments on this Talk
Todd Zaki Warfel,
02 Apr 05:40 PM
Really great topic and stellar delivery by Kyle. Love to see her present again.
Jo Anne wright,
02 Apr 07:00 PM
Looking forward to finding the comparison of the tools. Talk was well prepared and as thorough as one can get in the time allowed.
Jeremy,
03 Apr 05:35 PM
Thoughtful and well prepared. Looking forward to seeing your review matrix.
Great talk. I didn't know there were so many tools available. Great points on not short-changing the recruiting process and how unmoderated testing cannot fully substitute for benefits of moderated.