Customers Talking http://spkr8.com/t/821

Description:

Darius will discuss how Wells Fargo's Wholesale bank uses Social Media specifically for B2B audiences.

  • Background – An inside-out approach to Social Media
  • Listening to the Voice of the Customer – Extending in-person customer events online
  • The Wells Fargo Business Circle – A private community for business professionals
  • Customer engagement strategies

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