Meir Ezra: When in Doubt, Communicate!
About the Event
September 26, 2015
Meir Ezra ( https://www.lacunabooks.com/books/1620-meir-ezra/ch/10129-introduction ) --- You may remember being told as a child, "Keep quiet!" "Children should be seen, not heard," and "You talk too much." You were a "good" kid if you kept quiet. However, being quiet when you are little causes big problems later in life.
As an adult, you may have been punished for communicating. For example, if you admit you committed a crime and are sorry about it, no one cares. You still go to jail. If you honestly tell your spouse you are thinking about an affair, your marriage suffers if your spouse is not very understanding. If you tell someone you feel a little crazy, who knows what might happen. So you learn to keep your mouth shut.
However, businesses fail when managers do not talk to employees or employees do not talk to customers. Everyone mistakenly believes telepathy is working. "I thought you knew I was unhappy with your performance." "You should have known I was overworked."