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Northdoor: Attract New Business and Improve Customer Satisfaction with Cognitive Services

About the Event

February 10, 2017


Experience is now key for customers of financial services and insurance (FSI) organisations – how their requests and requirements are handled, how closely the offering meets their specific needs, how easy and efficient their interaction is, and why it stands out as memorable. Giving customers a “stand out” experience will help win new and ongoing business.

FSI organisations are taking advantage of Cognitive Services to offer clients better, differentiated interactions – attracting new business and improving customer satisfaction.

Some example areas of benefit include; quicker decisions on policies and payouts, products and services more personalised to the individual, and enhanced expertise and responsiveness.

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