About the Event
June 26, 2015
UserConf is the only conference of its kind, built to bring education and insight to people working in customer support, customer success & product management at the world's best, or soon to be best, online products, services and marketplaces.
We searched high and low for an event that addressed the kind of user-facing challenges that next generation businesses like us were running into every day. Issues like how to scale & optimize customer support (without losing our humanity) or how to make sense of mountains of behavior and qualitative customer feedback to build the best product possible.
We also wanted an event that felt like a reunion of your best, and smartest, friends. An event that focused more on war stories and lessons learned from our peers rather than "advice" from "gurus". An event with sponsors you actually wanted to learn more about. An event that was as fun and irreverent as we are.
We couldn't find that event… so we started UserConf.