Main Content
Emily King's Talks
-
Scoping out success for your users: When more options lead to less confusion
October 24, 2016 1:45 PMLike many libraries, the College of Southern Nevada tries to make the library website as user-centered as possible, but, with a user population that is unfamiliar and uncomfortable with academic research, our single search option produced an overwhelming amount of results for our users. To …
-
USING SYSTEM ANALYSIS TO IMPROVE UX
November 11, 2015 9:00 AMIt Is the Journey, Not the Destination Often when we talk about improving the user experience, we’re talking about changing the user interface, but this change is not always possible given your available systems. At our library we have several third-party systems that have to work together …