Cas Hoefman Claimed Profile
About Cas Hoefman
Experienced Information Technology professional with an edge in Communication Technologies. Extensive experience with designing, building and supporting national and international Contact Center CRM Implementations.
Specializes in Solutions Consultancy and Professional Services for Contact Center CRM Implementations in SaaS and CaaS environments.
Experience with ACD, Chat, CTI, CRM, Inbound and Outbound Routing, IVR, PBX, Reporting and Analytics, Speech Recognition & Text-to-Speech and VoIP technologies.
Socal Code Camp - OC 2015 0 Recommendations
SoCal Code Camp - San Diego 2013 0 Recommendations
SoCal Code Camp - Fullerton 2012 0 Recommendations