Main Content


Designing for a Multi-Channel Experience
A talk by Megan Grocki and Amy Cueva
About the Talk
August 20, 2009 3:00 PM
Microsoft New England Research & Development Center
Microsoft New England Research & Development CenterHow many touch points or channels that represent opportunities for customers to interact with your brand? What types of experiences do customers have and how do the experiences fluctuate from one to another? In this talk, Megan & Amy will be leading discussion on considering the entire user's experience and contemplating all possible touch points to optimize the interactions of that audience.
comments powered by Disqus