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DIY UX: Give Your Users an Upgrade (Without Calling In a Pro)

A talk by Whitney Hess

About the Talk

August 20, 2009 3:00 PM

New York, NY

New York, NY

Have you fallen in love with your solution and forgotten the original problem? Are you certain that your product actually makes people’s lives better? Not every company can hire someone like me to help you listen to your users, so you’re gonna have to learn how to do some of this stuff yourself. I’ll show you some techniques to find out who your users are, what they really need and how to go about giving it to them in an easy to use and pleasurable way. And it doesn’t have to bankrupt you or kill your release date.

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