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Trends in Usability Testing - PhillyCHI

A talk by Kyle Soucy

About the Talk

June 24, 2009 2:00 PM

3730 Walnut Street Philadelphia, PA 19104

3730 Walnut Street Philadelphia, PA 19104

Presented at the June '09 PhillyCHI Meeting

Over the years, there have been some exciting developments in the way usability tests are facilitated. During this session we will take a closer look at the trends in the tools and techniques used in usability testing and discuss the benefits and drawbacks of each.

Some of the topics that will be covered include:

• Current Think Aloud (CTA) vs. Retrospective Think Aloud (RTA) Technique

• Pros and Cons

• How to moderate using RTA

• When to use RTA

• Remote Testing

• Pros and Cons

• Tips for proper facilitation

• Testing paper and low-fidelity prototypes remotely

• Overview of different remote testing tools

• Automated Testing (unmoderated remote testing)

• What you can and can’t learn

• When it should be used

• Overview of different automated testing tools

• Interview-based Tasks vs. Pre-defined Tasks

• Pros and cons

• Tips for proper facilitation

• Observer Debriefing

• Tips for proper facilitation

• Overview of different debriefing techniques

Videos and live demos of these trends will be included, which should make for an entertaining hands-on learning experience!

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