Main Content

Using Social Media to Improve User Experience

A talk by Erling Amundson at edUI 2012

About the Talk

September 24, 2012 9:45 AM

Richmond, VA

Richmond, VA

Engaging people in social media often seems like something beyond the scope for UX teams. It may be seen as tool for marketing or advertising and is often run by someone else. However, UX professionals have the skills to lead social media initiatives that improve user experiences. This presentation will highlight an innovative UX method including the tools and techniques used to lead social UX initiatives. We’ll discuss how to gather ideas and requirements through social participation and how to improve personas with social data.

Ratings and Recommendations

Avg. Rating

Average based
on 5 ratings

comments powered by Disqus