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People, not process: The craft of being heard

A talk by ifenn at UX Web Summit 2012

About the Talk

September 26, 2012 5:00 PM

Online

Online

Ever had the feeling you’re pounding the closed door of common sense? Have you been left crestfallen after stakeholders over-ruled your thoughtful and heavily researched recommendations?

Drawing on his 16 years of design experience and the latest research, Ian will spend this session revealing the key secrets to being heard.

If you follow his advice, your designs will never be the same again.

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