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People are talking about you, but do you know what they are saying?

A talk by Laura Solomon

About the Talk

March 18, 2009 2:00 PM



You may have spent a lot of money or time on marketing your library, only to have your library's reputation severely damaged by one angry blogger. How can you track this kind of activity, and how can you mitigate negative commentary? Learn what tools are available to help monitor your library's precious online reputation and some strategies to protect your library's brand.

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