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How to Be a Customer Support Rock Star

A talk by Grace Antonio at SXSWi 2010

About the Talk

March 15, 2010 11:30 AM

500 East Cesar Chavez Street, Austin, TX 78701-4121

500 East Cesar Chavez Street, Austin, TX 78701-4121

Software as a Service is more about service than software. Great software companies today have great customer support. If you want to succeed in this industry, learn how to do it right from these customer support rock stars.

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