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Exploring User Needs: A Look At the Virginia Historical Society's Website Redesign

About the Talk

November 4, 2013 5:15 AM

Richmond, VA

Richmond, VA

After a yearlong process, the Virginia Historical Society launched its new website in the summer of 2013. At the 2012 edUi conference, we were fortunate to present on “How to Keep Everyone Happy: Discovering User Needs,” a session devoted to the early findings of our discovery phase. We discussed our usability testing, new information architecture and how we kept our stakeholders happy. This year’s session will feature what happened after the discovery phase.

Part two of our website redesign focused on the exploration, definition and implementation phases. We will give a brief overview of our discovery phase and then discuss how we took the gathered information and created wireframes, designs and eventually a completely redesigned website based around the needs of the user. This session will also focus on the importance of content strategy, working with Drupal 7, skinning third party systems and our experience working with an international web vendor, Cogapp. We’ll finish the session with some do’s and don’ts for anyone interested in or currently embarking on a major website redesign.

So, did we end up keeping everyone happy? Join our session and find out!

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