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Your Clients Matter, So Put Your Team First

About the Talk

October 15, 2013 5:00 AM

Philadelphia, PA

Philadelphia, PA

People say that in the world of project management, ‘clients come first.’ But we’ve got it backwards. If we really value our clients, we have to put our teams first. When our teammates help scope, guide, and give feedback on the projects we share together, we collectively take back the wheel so our clients can let go and trust the process. Rachel talks about how a paradigm shift in the way we think about managing projects helps us strengthen our teams and guide our client relationships. Then she provides the steps to move from a client-first focus to a team-first approach. Clients and teams are happy and nobody goes crazy. What a win! You’ll Learn: * Why putting clients ahead of your team can tank your project * How trusting your teammates equals happier clients * The steps to running a happy project from start to finish

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