About the Talk
July 20, 2010 9:30 AM
Portland, OregonPortland, Oregon
Request Tracker (RT) is an enterprise-grade ticketing system. It's designed to help your organization track what needs to get done and what still needs doing. From basic customer service to advanced back-office workflows, RT is flexible enough to keep your processes smooth and effective. This tutorial will cover deployment and day to day use of RT as well as basic customization.