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Request Tracker Bootcamp

A talk by Jesse Vincent at OSCON 2010

About the Talk

July 20, 2010 9:30 AM

Portland, Oregon

Portland, Oregon

Request Tracker (RT) is an enterprise-grade ticketing system. It's designed to help your organization track what needs to get done and what still needs doing. From basic customer service to advanced back-office workflows, RT is flexible enough to keep your processes smooth and effective. This tutorial will cover deployment and day to day use of RT as well as basic customization.

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