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If workflow is simply about the coordination of work, why is it such a point of contention for most technologists? Do workflow systems really enable a Business Analysts to change a production process, or are they a waste of time and resources, not to mention a problem that a solid developer could solve with a hundred lines of code? The goal of this talk is to demystify the idea of "workflow," and to discuss what place, if any, a Workflow System might have in your problem domain. We'll discuss Workflow Systems by example with Microsoft's Workflow Foundation tools (3.x and 4.0) and explore popular, OSS options for doing "workflow" (NServiceBus, MassTransit, etc.) using a code-first, yet declarative approach.