About the Talk
January 9, 2015 10:00 AM
Austin, TXAustin, TX
A few years ago, Geoff Wilson was in a tough spot. His digital agency, 352 Inc., was growing quickly but was barely managing to keep up with the workload. Projects were disorganized. Employee morale was low. Customers were frustrated. Geoff needed to do something fast. He came to a realization: the less you manage, the more you lead.
Geoff and his leadership team restructured the agency into cross-functional teams, instituted agile principles and turned managers into servant leaders. The change dramatically increased innovation, quality, customer satisfaction and employee morale - almost overnight.
Geoff believes that every agency of every size can find similar results when its leaders learn to barely manage at all.