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Design for the Developing World

About the Talk

February 10, 2011 10:00 AM

Boulder, CO

Boulder, CO

As designers explore how to appropriately develop technology for users in the developing world, they must reconsider the interaction styles embedded in the applications and devices they create. In this talk, I present results from a study examining how professionals living and working in Nairobi, Kenya, use computers in their everyday lives. There are two takeaways from this presentation. First, I describe the constraints participants encountered when using technology in an infrastructure-poor setting. These constraints are limited bandwidth, high costs, differing perceptions of responsiveness, and threats to security. Second, I use these findings to critically evaluate the "access, anytime and anywhere" construct shaping the design of future technologies. I present an alternative vision called "deliberate interactions" ? a planned and purposeful interaction style that involves offline preparation ? and describe how technology can be designed to support this online usage behavior.

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