About the Talk
October 18, 2010 3:00 PM
Mountain View, CAMountain View, CA
In this talk, I'll introduce three complementary user research techniques that are well suited to mobile design: shadowing, and field interviews combined with diary studies. I chose these techniques because they can help mobile app designers understand their app's context of use. In contrast to the desktop context, which is relatively self-contained, the mobile context is influenced by many external factors, e.g., people, objects, the cellular network, etc. Understanding these external factors will help mobile designers create great user experiences.