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Effective Communication with your customer or manager

A talk by David Giard at Kalamazoo X

About the Talk

April 25, 2009 5:35 AM

Kalamazoo, MI

Kalamazoo, MI

After 15 years in the IT industry, I've discovered that the single biggest contributor to success is effective communication. In this situation, I'll describe lessons I've learned about how to improve communication with a customer or manager and how to use effective communication to increase the probability of high customer satisfaction.

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