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Customers Talking

A talk by Darius Miranda at next09

About the Talk

May 6, 2009 10:30 AM

Hamburg, Germany

Hamburg, Germany

Darius will discuss how Wells Fargo's Wholesale bank uses Social Media specifically for B2B audiences.

  • Background – An inside-out approach to Social Media
  • Listening to the Voice of the Customer – Extending in-person customer events online
  • The Wells Fargo Business Circle – A private community for business professionals
  • Customer engagement strategies

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