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Customers Talking
A talk by Darius Miranda at next09
About the Talk
May 6, 2009 10:30 AM
Hamburg, Germany
Hamburg, GermanyDarius will discuss how Wells Fargo's Wholesale bank uses Social Media specifically for B2B audiences.
- Background – An inside-out approach to Social Media
- Listening to the Voice of the Customer – Extending in-person customer events online
- The Wells Fargo Business Circle – A private community for business professionals
- Customer engagement strategies
Links: Slides
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