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Lessons Learned About Orchestrating Remote, Moderated, International Usability Studies

About the Talk

September 16, 2011 10:05 AM

Washington, DC

Washington, DC

In today’s interconnected world, it is increasingly important to test products with users from all across the globe. Luckily, today’s technologies are making it easier and more affordable to recruit and conduct usability studies with international users. Using web-based teleconferencing tools, learn to conduct moderated usability tests from your usability lab and interact with remotely located test participants practically anywhere in the world that there is a computer and an Internet connection. There are some special challenges that arise in orchestrating studies across borders, time zones, and in some cases, languages, and in locating and recruiting participants. A little organization, a little flexibility, and a lot of patience will go a long way in conducting a successful, yet still affordable, international usability study with the payoff developing a more usable product for a wider range of users.

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