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Searching: How One Box Can Mean Different Things to Different People

About the Talk

September 16, 2011 10:40 AM

Washington, DC

Washington, DC

Discover how user mental models relate to online search, particularly for more intensive knowledge work or critical information needs. Real-world examples will demonstrate design solutions used to capture the unique needs of users based on the users’ perception of search and its role in their task, user understanding of how to frame searches, and user motivations at various stages of searching/discovery. Learn about the different types and stages of searching, similarities and differences in user mental models and the effect that may have on what tools and support should be available, and design solutions and patterns that have been employed to support the various search stages and users.

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