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First Fridays — Implementing a Usability Outreach Program

About the Talk

September 16, 2011 12:15 PM

Washington, DC

Washington, DC

First Fridays is a monthly session of simple, low-cost product testing designed to find and fix basic usability problems. It’s based on the discount usability testing method supported by industry leaders, including Steve Krug in his latest book, Rocket Surgery Made Easy. In addition to helping government web teams find and fix problems, the First Fridays program trains the U.S. General Services Administration and agency staff to learn how to organize and conduct tests for themselves. In this session, you’ll learn how the First Fridays program works, lessons learned through monthly testing of various government websites, and how you can create a similar program at your organization.

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