About the Talk
February 24, 2012 10:00 PM
University of Netherland AntillesUniversity of Netherland Antilles
This session will discuss the ITIL best practices for a SQL Server administrator. Some of the questions that will be discussed include: What are the best practices to follow during the code review, release management, and incident detection and recording? What are the Critical Success Factors (CSFs) for the SQL server DBA? What is the main difference between incident management and problem management? Is it difficult to follow ITIL guidelines as a SQL DBA who administrates databases within a 24/7 high availability environment?